Once again, Monica has exceeded our expectations for a terrific trip to Thailand and Hong Kong. During the planning process, she presents good options promptly and specifically addresses our needs and interests. She always has good suggestions and recommendations. Once the trip is booked, Monica puts together a package for us with all travel materials and confirmations. We know as we set off on our trip that everything will go very smoothly. She has checked and double-checked all the arrangements and details before we depart, so that when we're on our trip, we can focus on travelling, not logistics.