My husband and I love working with Mary Lou. She is professional, always accommodating and all around just the best travel agent we have ever had. She triple checks that our trip is always going well and will provide alternatives for us as we change our plans. She is spot on! Mary Lou has helped us figure out how to solve many a travel problem and if an emergency comes up she is the first to figure out how best to make it work for us and give us valued suggestions. She knows her way around the travel community. Since we have been using Mary Lou for our travel needs, our trips have been more organized and less stressful. That is why we would never travel a trip without her. She really is the best and my husband and I travel a lot.