Monica is a super travel agent. She most recently planned our trip to Antarctica. She was knowledgeable, responsive and efficient. The trip involved a number of complications (including substitution of one of the travellers, travel delays due to fog in Antarctica, and other issues). Monica successfully navigated through all of these issues and produced for us the trip of a lifetime. We are very grateful to her and we can now add this recent trip to a growing number of trips that we have made with Monica. We plan on using her as our regular agent.