Linda a true professional that knows her stuff! She has relationships with all the right people at the hotels where I want to stay. She is my secret weapon to getting excellent service from start to finish! Linda always takes the necessary time to make sure I'm staying in a room that meets my needs. She is helpful before, during and after the trip...checking in and making sure I'm satisfied. I always listen to her recommendations because she is so well travelled and they always work out! She is the BEST!