Helen has helped us with our travels for over 10 years. She is friendly and extremely competent. Helen has always let us know which are the best hotels, where in the hotel to stay (e.g. at the Hassler a garden room to avoid the noise), and has always arranged for excellent drivers and guides. Using Helen we have travelled to Europe 11 times, to South America, New Zealand, Egypt, US trips and numerous cruises. This particular trip was to Egypt and Rome. I had trepidations but Helen had recently been there and encouraged us to go. Glad she was persistent as Egypt blew us away. Helen arranged everything and it could not have been smoother. In Rome I wanted a driver/guide to take us to a couple of hill towns in Umbria and Tuscany. Helen arranged for a guide that surprised us by serenading us with a guitar and harmonica medley whilst at lunch on a terrace overlooking Montepulciano. I have nothing but the highest regard for Helen and trust her recommendations implicitly.